Frequently Asked Questions

Everything you need to know about shopping with Goods Basket.

How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

Do you offer international shipping?

Yes, Goods Basket ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.

How do I find the right size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between different styles and cuts.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.

Are your materials sustainably sourced?

We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or eco-friendly fabrics.